Domain Management

Each Waqti tenant is reachable on a platform subdomain. Many organizations also attach a custom domain (for example procurement.company.com) so bookmarks, email links, and SSO flows use their own brand.

Overview

Concept	Description
Tenant subdomain	Default hostname provided by Waqti (e.g. yourcompany.waqti.app—illustrative).
Custom domain	Your DNS record (CNAME/A) pointing to Waqti; verified and served as an alternate host for the same tenant.
Primary domain	The hostname treated as canonical for redirects and links where the product enforces a single primary.

Custom domains are optional; you can operate indefinitely on the default subdomain if policy allows.

Viewing domains

Where to go

1. Sign in as a user with owner or full tenant admin rights (see Access restriction).
2. Open Settings.
3. Select Domains (or Company → Domains, depending on your tenant’s menu layout).

What you see

The Domains screen is implemented as a Blade view with an embedded Livewire component. You typically get:

• A list of configured hostnames and their verification status.
• Actions to add, edit, remove, or set primary (where applicable).
• Guidance or status for DNS (e.g., pending verification until TXT/CNAME propagates).

DNS propagation

After changing DNS at your registrar, allow up to 48 hours for global propagation; retries in the admin panel are normal during that window.

Managing domains in the admin panel

Add a custom domain

1. Settings → Domains → Add (or equivalent).
2. Enter the fully qualified domain name (FQDN) you control.
3. Complete DNS verification steps shown in the UI (record type and value).
4. Wait until status shows Verified or Active.
5. Test by visiting the hostname in a browser while logged in (or in a private window per your security policy).

Set primary domain

1. Open the domain row in the list.
2. Choose Set as primary (wording may vary).
3. Confirm; the product will prefer this host for new sessions or redirects where configured.

Remove a domain

1. Select the domain → Remove or Delete.
2. Confirm; ensure users and integrations no longer reference the hostname.

Certificate and HTTPS

Managed platforms usually provision TLS certificates automatically after verification—do not manually upload certs unless your deployment guide says otherwise.

Owner-only access restriction

Domain management is restricted to the tenant owner (and any super-admin operations your platform operator defines). Standard tenant administrators may manage users, workflows, and integrations but cannot add or change custom domains unless explicitly granted by product policy.

Role	Typical domain access
Tenant owner	Full CRUD + set primary.
Tenant administrator	Often no access to Domains, or read-only—confirm in your tenant.
Other roles	No access.

If you need a domain change and are not the owner, ask the billing / subscription owner or your Waqti account contact to perform the update or delegate ownership per your governance process.

Related Topics

• Admin Guide